How to place a Purchase Order

Instructions on How to Submit Payment:

You may pay for Purchase Orders (POs) via credit card, PayPal, or mailing us a check. If mailing a check, please read below under “Payment Method” on how to send us a check. Please note that your order will not go into production until we receive payment for the order, unless NET terms are approved. Please read below under “Payment Terms” on how NET terms work and are approved. The delivery date on the order may be subject to change based on when payment is received, or NET terms are approved (if applicable).

Instructions on How to Submit a Valid Purchase Order:

If you are a school, government organization, or institution please email us an official PO to sales@customballoon.ca with your order number clearly written on the PO. Once we receive the PO, our Sales Management will further review your submission and contact you within 48 hours on processing your order.

Once a digital proof has been approved (if applicable) and: we receive payment for the PO, or NET terms are approved (if applicable), your order will go into production.

Your Purchase Order Must Contain the Following Details:

• 1) PO Number
• 2) Order Number (if order has already been submitted on our website)
• 3) Contact Information (email address and phone number of the person responsible for approving the proof, if applicable)
• 4) Contact Information (email address and phone number of the person responsible for completing payment when due)

Additional Information:

1. Payment Terms: All POs are required to be paid upfront before we begin processing your order. If approved by our Sales Management, we may grant NET terms. NET terms vary for each PO. For granted NET terms, payment is due within the specified NET days from the date of shipment.

2. Payment Method:You may pay by credit card, PayPal, or check. For Check information CLICK HERE

3. Click Here To Print Company W-9

4. Orders that are not paid within approved NET terms (if applicable for PO) will be subject to a collection fee of 20% on top of the original order amount.

5. Click here to view Terms and Conditions